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Frequently Asked Questions

Channels are’nt working

If your channels aren’t working, please call our customer support team. We’ll help diagnose the issue and get your channels back up and running.

Internet isn’t working

For internet issues, please give us a call. Our support staff is ready to assist you in troubleshooting and resolving the problem quickly.

Calling to Schedule a Technician

To schedule a technician, please contact our customer service. We’ll find a convenient time for a technician to visit your location.

Why my Internet is slow?

If your internet is slow, call us for assistance. Our team will help determine the cause and suggest solutions to improve your speed.

I want to upgrade my account information

For upgrades to your account information, please reach out to our customer support team. We’re here to assist you with any changes you need.

Calling to change billing plans

To change your billing plan, please call our customer service. We’ll discuss your options and help you find the best plan for your needs.

I am not recieving bills for some months

If you haven’t received your bills, please call us. Our support team will investigate the issue and ensure you get your billing information.

Want to be on Auto Pay?

To enroll in Auto Pay, please give us a call. We’ll assist you with the setup to ensure your payments are automatically processed.

Want to add Payment Methods?

If you’d like to add payment methods, please contact our customer support team. We’ll guide you through the process.

Enroll in paperless billing

To enroll in paperless billing, please call us for assistance. Our team will help you switch to paperless billing seamlessly.

What are you waiting for?

Call us now and get resolved your issue